Contact us

Contact Shropshire County Council

Telephone: Shropshire Customer First 0845 678 9000 - local call rate.
(You can also contact us on 01743 251000).

Lines are open from:
8:00am to 6:00pm Tuesday, Wednesday and Friday
8:00am to 8:00pm Monday and Thursday
9:00am to 1:00pm Saturday

Email: customerfirst@shropshire.gov.uk
Write to: Shropshire County Council, Shirehall, Abbey Foregate, Shrewsbury SY2 6ND

Out of hours emergencies

Shropshire County Council's Social Care Emergency Duty Team provides help in a crisis to vulnerable adults, children in need and their families when local daytime offices have closed. This includes during the night, on weekends and public holidays. To contact the team during these times call 0845 678 9040. In most emergencies you should dial 999 - follow the 'Emergency contacts' link for more details.

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